/*!
 * Savaremus Chatbot — widget styles
 * Palette: navy / gold / cream / white. Theme independent, no framework.
 * All selectors are namespaced with .svrm- so no theme rule can leak in.
 */

.svrm-root,
.svrm-root *,
.svrm-root *::before,
.svrm-root *::after {
	box-sizing: border-box;
}

.svrm-root {
	--svrm-navy: #0e1f3c;
	--svrm-gold: #c8a34a;
	--svrm-cream: #f6f1e7;
	--svrm-white: #ffffff;
	--svrm-text: #12213a;
	--svrm-radius: 16px;
	--svrm-shadow: 0 18px 48px rgba(14, 31, 60, 0.22);
	--svrm-shadow-sm: 0 6px 18px rgba(14, 31, 60, 0.14);
	--svrm-font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
	--svrm-space: 14px;
	--svrm-panel-w: 396px;
	--svrm-panel-h: min(640px, calc(100dvh - 128px));

	position: fixed;
	z-index: 2147483000;
	bottom: calc(20px + env(safe-area-inset-bottom, 0px));
	font-family: var(--svrm-font);
	font-size: 15px;
	line-height: 1.5;
	color: var(--svrm-text);
	-webkit-font-smoothing: antialiased;
}

.svrm-root[hidden] {
	display: none;
}

.svrm-pos-right {
	right: calc(20px + env(safe-area-inset-right, 0px));
}

.svrm-pos-left {
	left: calc(20px + env(safe-area-inset-left, 0px));
}

.svrm-root.is-compact {
	--svrm-panel-w: 344px;
}

/* ---------------------------------------------------------------- launcher */

.svrm-launcher {
	display: inline-flex;
	align-items: center;
	gap: 10px;
	max-width: min(280px, calc(100vw - 40px));
	margin: 0;
	padding: 12px 20px 12px 14px;
	border: 1px solid rgba(200, 163, 74, 0.42);
	border-radius: 999px;
	background: linear-gradient(135deg, var(--svrm-navy) 0%, #16305c 100%);
	box-shadow: var(--svrm-shadow-sm);
	color: var(--svrm-cream);
	font: inherit;
	font-weight: 600;
	letter-spacing: 0.01em;
	cursor: pointer;
	transition: transform 0.18s ease, box-shadow 0.18s ease;
}

.svrm-launcher:hover {
	transform: translateY(-2px);
	box-shadow: var(--svrm-shadow);
}

.svrm-launcher:focus-visible {
	outline: 3px solid var(--svrm-gold);
	outline-offset: 3px;
}

.svrm-launcher__icon {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 32px;
	height: 32px;
	flex: 0 0 32px;
	border-radius: 50%;
	background: var(--svrm-gold);
	color: var(--svrm-navy);
}

.svrm-launcher__label {
	overflow: hidden;
	text-overflow: ellipsis;
	white-space: nowrap;
}

.svrm-launcher__badge {
	position: absolute;
	top: -4px;
	right: -4px;
	min-width: 20px;
	height: 20px;
	padding: 0 6px;
	border-radius: 999px;
	background: var(--svrm-gold);
	color: var(--svrm-navy);
	font-size: 12px;
	font-weight: 700;
	line-height: 20px;
	text-align: center;
}

.svrm-launcher {
	position: relative;
}

.svrm-root.is-open .svrm-launcher {
	opacity: 0;
	pointer-events: none;
}

.svrm-root.is-compact .svrm-launcher__label {
	display: none;
}

/* ------------------------------------------------------------------- panel */

.svrm-panel {
	display: flex;
	flex-direction: column;
	width: var(--svrm-panel-w);
	max-width: calc(100vw - 32px);
	height: var(--svrm-panel-h);
	max-height: calc(100dvh - 32px);
	overflow: hidden;
	border: 1px solid rgba(14, 31, 60, 0.1);
	border-radius: var(--svrm-radius);
	background: var(--svrm-white);
	box-shadow: var(--svrm-shadow);
	opacity: 0;
	transform: translateY(12px) scale(0.98);
	transform-origin: bottom right;
	transition: opacity 0.2s ease, transform 0.2s ease;
}

.svrm-pos-left .svrm-panel {
	transform-origin: bottom left;
}

.svrm-panel[hidden] {
	display: none;
}

.svrm-root.is-open .svrm-panel {
	opacity: 1;
	transform: translateY(0) scale(1);
}

/* ------------------------------------------------------------------ header */

.svrm-header {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: 10px;
	padding: 14px 14px 14px 16px;
	background: linear-gradient(135deg, var(--svrm-navy) 0%, #16305c 100%);
	color: var(--svrm-cream);
}

.svrm-header__identity {
	display: flex;
	align-items: center;
	gap: 11px;
	min-width: 0;
}

.svrm-avatar {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 38px;
	height: 38px;
	flex: 0 0 38px;
	border-radius: 12px;
	background: var(--svrm-gold);
	color: var(--svrm-navy);
	font-size: 18px;
	font-weight: 700;
}

.svrm-title {
	margin: 0;
	font-size: 15px;
	font-weight: 700;
	line-height: 1.25;
	color: var(--svrm-white);
}

.svrm-availability {
	display: flex;
	align-items: center;
	gap: 6px;
	margin: 2px 0 0;
	font-size: 12px;
	color: rgba(246, 241, 231, 0.82);
}

.svrm-dot {
	width: 7px;
	height: 7px;
	border-radius: 50%;
	background: var(--svrm-gold);
	flex: 0 0 7px;
}

.svrm-header__actions {
	display: flex;
	gap: 2px;
}

.svrm-iconbtn {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 32px;
	height: 32px;
	padding: 0;
	border: 0;
	border-radius: 9px;
	background: transparent;
	color: rgba(246, 241, 231, 0.86);
	cursor: pointer;
	transition: background 0.15s ease, color 0.15s ease;
}

.svrm-iconbtn:hover {
	background: rgba(246, 241, 231, 0.14);
	color: var(--svrm-white);
}

.svrm-iconbtn:focus-visible {
	outline: 2px solid var(--svrm-gold);
	outline-offset: 1px;
}

/* ---------------------------------------------------------------- progress */

.svrm-progress {
	display: flex;
	align-items: center;
	gap: 10px;
	padding: 9px 16px;
	background: var(--svrm-cream);
	border-bottom: 1px solid rgba(14, 31, 60, 0.07);
}

.svrm-progress[hidden] {
	display: none;
}

.svrm-progress__bar {
	position: relative;
	flex: 1 1 auto;
	height: 5px;
	border-radius: 999px;
	background: rgba(14, 31, 60, 0.12);
	overflow: hidden;
}

.svrm-progress__fill {
	display: block;
	height: 100%;
	border-radius: inherit;
	background: linear-gradient(90deg, var(--svrm-navy), var(--svrm-gold));
	transition: width 0.35s ease;
}

.svrm-progress__label {
	flex: 0 0 auto;
	font-size: 11px;
	font-weight: 600;
	letter-spacing: 0.04em;
	text-transform: uppercase;
	color: rgba(18, 33, 58, 0.62);
}

/* --------------------------------------------------------------------- log */

.svrm-log {
	flex: 1 1 auto;
	min-height: 0;
	padding: 16px;
	overflow-y: auto;
	overscroll-behavior: contain;
	background: var(--svrm-white);
	scrollbar-width: thin;
}

.svrm-log:focus-visible {
	outline: 2px solid var(--svrm-gold);
	outline-offset: -2px;
}

.svrm-msg {
	display: flex;
	flex-direction: column;
	max-width: 88%;
	margin-bottom: 12px;
}

.svrm-msg--bot {
	align-items: flex-start;
}

.svrm-msg--user {
	margin-left: auto;
	align-items: flex-end;
}

.svrm-bubble {
	padding: 11px 14px;
	border-radius: 14px;
	font-size: 14.5px;
	word-wrap: break-word;
	overflow-wrap: anywhere;
	white-space: pre-wrap;
}

.svrm-msg--bot .svrm-bubble {
	border: 1px solid rgba(14, 31, 60, 0.08);
	border-bottom-left-radius: 5px;
	background: var(--svrm-cream);
	color: var(--svrm-text);
}

.svrm-msg--user .svrm-bubble {
	border-bottom-right-radius: 5px;
	background: var(--svrm-navy);
	color: var(--svrm-cream);
}

.svrm-msg__meta {
	margin-top: 4px;
	font-size: 11px;
	color: rgba(18, 33, 58, 0.45);
}

.svrm-help {
	margin: 6px 0 0;
	font-size: 12.5px;
	color: rgba(18, 33, 58, 0.6);
}

/* --------------------------------------------------------------- summary */

.svrm-summary {
	border: 1px solid rgba(200, 163, 74, 0.45);
	border-radius: 12px;
	background: var(--svrm-cream);
	padding: 12px 14px;
	margin-bottom: 12px;
}

.svrm-summary h3 {
	margin: 0 0 8px;
	font-size: 13px;
	font-weight: 700;
	letter-spacing: 0.03em;
	text-transform: uppercase;
	color: var(--svrm-navy);
}

.svrm-summary__row {
	display: flex;
	align-items: baseline;
	gap: 8px;
	padding: 5px 0;
	border-bottom: 1px dashed rgba(14, 31, 60, 0.12);
	font-size: 13.5px;
}

.svrm-summary__row:last-of-type {
	border-bottom: 0;
}

.svrm-summary__label {
	flex: 0 0 42%;
	color: rgba(18, 33, 58, 0.62);
}

.svrm-summary__value {
	flex: 1 1 auto;
	font-weight: 600;
	overflow-wrap: anywhere;
}

.svrm-summary__edit {
	flex: 0 0 auto;
	padding: 2px 6px;
	border: 0;
	border-radius: 6px;
	background: transparent;
	color: var(--svrm-navy);
	font: inherit;
	font-size: 12px;
	text-decoration: underline;
	cursor: pointer;
}

.svrm-summary__edit:focus-visible {
	outline: 2px solid var(--svrm-gold);
	outline-offset: 1px;
}

.svrm-reco {
	margin-top: 10px;
	padding-top: 10px;
	border-top: 1px solid rgba(14, 31, 60, 0.12);
}

.svrm-reco__item {
	margin-bottom: 8px;
	font-size: 13.5px;
}

.svrm-reco__label {
	display: block;
	font-weight: 700;
	color: var(--svrm-navy);
}

.svrm-reco__reason {
	color: rgba(18, 33, 58, 0.72);
}

/* ------------------------------------------------------------------ typing */

.svrm-typing {
	display: flex;
	gap: 4px;
	padding: 0 16px 8px;
}

.svrm-typing[hidden] {
	display: none;
}

.svrm-typing__dot {
	width: 6px;
	height: 6px;
	border-radius: 50%;
	background: rgba(14, 31, 60, 0.35);
	animation: svrm-bounce 1.1s infinite ease-in-out;
}

.svrm-typing__dot:nth-child(3) {
	animation-delay: 0.16s;
}

.svrm-typing__dot:nth-child(4) {
	animation-delay: 0.32s;
}

@keyframes svrm-bounce {
	0%, 70%, 100% { transform: translateY(0); opacity: 0.45; }
	35% { transform: translateY(-5px); opacity: 1; }
}

/* ---------------------------------------------------------------- composer */

.svrm-composer {
	flex: 0 0 auto;
	padding: 12px 14px 10px;
	border-top: 1px solid rgba(14, 31, 60, 0.09);
	background: var(--svrm-white);
}

.svrm-error {
	margin-bottom: 8px;
	padding: 8px 11px;
	border-left: 3px solid #b3261e;
	border-radius: 6px;
	background: #fdecea;
	color: #7f1d1a;
	font-size: 13px;
}

.svrm-error[hidden] {
	display: none;
}

.svrm-controls {
	display: flex;
	flex-direction: column;
	gap: 8px;
}

.svrm-quick {
	display: grid;
	grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
	gap: 8px;
}

.svrm-quick--single {
	grid-template-columns: 1fr;
}

.svrm-chip {
	padding: 10px 13px;
	border: 1.5px solid rgba(14, 31, 60, 0.18);
	border-radius: 11px;
	background: var(--svrm-white);
	color: var(--svrm-navy);
	font: inherit;
	font-size: 14px;
	font-weight: 600;
	text-align: left;
	cursor: pointer;
	transition: border-color 0.15s ease, background 0.15s ease, transform 0.1s ease;
}

.svrm-chip:hover {
	border-color: var(--svrm-gold);
	background: var(--svrm-cream);
}

.svrm-chip:active {
	transform: scale(0.985);
}

.svrm-chip:focus-visible {
	outline: 3px solid var(--svrm-gold);
	outline-offset: 2px;
}

.svrm-chip[aria-pressed="true"] {
	border-color: var(--svrm-gold);
	background: var(--svrm-navy);
	color: var(--svrm-cream);
}

.svrm-field {
	display: flex;
	gap: 8px;
	align-items: flex-end;
}

.svrm-input,
.svrm-textarea,
.svrm-select {
	flex: 1 1 auto;
	width: 100%;
	min-width: 0;
	padding: 10px 12px;
	border: 1.5px solid rgba(14, 31, 60, 0.18);
	border-radius: 10px;
	background: var(--svrm-white);
	color: var(--svrm-text);
	font: inherit;
	font-size: 15px; /* >=16px avoids iOS zoom; 15px + no zoom via viewport is acceptable */
}

.svrm-textarea {
	min-height: 74px;
	resize: vertical;
}

.svrm-input:focus,
.svrm-textarea:focus,
.svrm-select:focus {
	border-color: var(--svrm-gold);
	outline: 2px solid rgba(200, 163, 74, 0.35);
	outline-offset: 0;
}

.svrm-send {
	flex: 0 0 auto;
	padding: 10px 16px;
	border: 0;
	border-radius: 10px;
	background: var(--svrm-navy);
	color: var(--svrm-cream);
	font: inherit;
	font-weight: 700;
	cursor: pointer;
	transition: background 0.15s ease;
}

.svrm-send:hover {
	background: #16305c;
}

.svrm-send:focus-visible {
	outline: 3px solid var(--svrm-gold);
	outline-offset: 2px;
}

.svrm-send[disabled] {
	opacity: 0.55;
	cursor: not-allowed;
}

.svrm-consent {
	display: flex;
	gap: 9px;
	align-items: flex-start;
	padding: 10px 12px;
	border: 1.5px solid rgba(200, 163, 74, 0.5);
	border-radius: 10px;
	background: var(--svrm-cream);
	font-size: 13px;
	line-height: 1.45;
}

.svrm-consent input[type="checkbox"] {
	margin-top: 2px;
	width: 18px;
	height: 18px;
	flex: 0 0 18px;
	accent-color: var(--svrm-navy);
}

.svrm-actions {
	display: flex;
	align-items: center;
	gap: 10px;
	margin-top: 9px;
}

.svrm-spacer {
	flex: 1 1 auto;
}

.svrm-textbtn {
	padding: 4px 6px;
	border: 0;
	border-radius: 6px;
	background: transparent;
	color: rgba(18, 33, 58, 0.7);
	font: inherit;
	font-size: 13px;
	text-decoration: underline;
	cursor: pointer;
}

.svrm-textbtn[hidden] {
	display: none;
}

.svrm-textbtn:hover {
	color: var(--svrm-navy);
}

.svrm-textbtn:focus-visible {
	outline: 2px solid var(--svrm-gold);
	outline-offset: 1px;
}

.svrm-privacy {
	color: rgba(18, 33, 58, 0.6);
	font-size: 12px;
	text-decoration: underline;
}

.svrm-footnote {
	margin: 0;
	padding: 0 16px calc(11px + env(safe-area-inset-bottom, 0px));
	font-size: 11px;
	color: rgba(18, 33, 58, 0.5);
	background: var(--svrm-white);
}

.svrm-honeypot {
	position: absolute !important;
	left: -9999px !important;
	width: 1px !important;
	height: 1px !important;
	opacity: 0 !important;
	pointer-events: none !important;
}

.svrm-inline-trigger {
	display: inline-block;
	padding: 10px 18px;
	border: 1.5px solid var(--svrm-gold, #c8a34a);
	border-radius: 999px;
	background: var(--svrm-navy, #0e1f3c);
	color: #f6f1e7;
	font-weight: 600;
	cursor: pointer;
}

.svrm-noscript {
	max-width: 300px;
	padding: 14px 16px;
	border: 1px solid rgba(14, 31, 60, 0.14);
	border-radius: var(--svrm-radius);
	background: var(--svrm-cream);
	box-shadow: var(--svrm-shadow-sm);
	font-size: 13.5px;
}

.screen-reader-text {
	position: absolute !important;
	width: 1px;
	height: 1px;
	padding: 0;
	margin: -1px;
	overflow: hidden;
	clip: rect(0, 0, 0, 0);
	white-space: nowrap;
	border: 0;
}

/* ------------------------------------------- single screen form (short flow) */

.svrm-form {
	display: flex;
	flex-direction: column;
	gap: 12px;
}

.svrm-form__row {
	display: flex;
	flex-direction: column;
	gap: 6px;
}

.svrm-form__label {
	font-size: 13px;
	font-weight: 600;
	color: var(--svrm-navy);
}

.svrm-form__error {
	margin: 0;
	font-size: 12.5px;
	color: #9b2226;
}

.svrm-form .svrm-quick {
	gap: 6px;
}

.svrm-chip.is-selected {
	border-color: var(--svrm-gold);
	background: var(--svrm-navy);
	color: var(--svrm-cream);
}

/* -------------------------------------------------------------- responsive */

@media (max-width: 520px) {
	.svrm-root {
		bottom: calc(14px + env(safe-area-inset-bottom, 0px));
	}

	.svrm-pos-right {
		right: calc(14px + env(safe-area-inset-right, 0px));
	}

	.svrm-pos-left {
		left: calc(14px + env(safe-area-inset-left, 0px));
	}

	.svrm-root.is-open {
		inset: 0;
		bottom: 0;
		right: 0;
		left: 0;
	}

	.svrm-root.is-open .svrm-panel {
		width: 100vw;
		max-width: 100vw;
		height: 100dvh;
		max-height: 100dvh;
		border-radius: 0;
		border: 0;
	}

	.svrm-quick {
		grid-template-columns: 1fr;
	}
}

@media (min-width: 1600px) {
	.svrm-root {
		--svrm-panel-w: 420px;
	}
}

@media (prefers-reduced-motion: reduce) {
	.svrm-root *,
	.svrm-root *::before,
	.svrm-root *::after {
		animation-duration: 0.001ms !important;
		animation-iteration-count: 1 !important;
		transition-duration: 0.001ms !important;
	}
}

@media (prefers-contrast: more) {
	.svrm-chip {
		border-color: var(--svrm-navy);
	}

	.svrm-msg__meta,
	.svrm-footnote {
		color: rgba(18, 33, 58, 0.8);
	}
}

@media print {
	.svrm-root {
		display: none !important;
	}
}